The Truth About Pos Malaysia
On the other hand, there were almost no customer at the receiving counter.
They had so little to do and yet they didn’t even bother to help their obviously swamped colleague.
- The Pos Laju van does not wait long enough for people to get to their gates. Imagine if the only person in the house is an elderly, who cannot rush to the door immediately upon their honking or ringing of the doorbell – they’ll have to visit the Post Office.
- Pos Laju delivery staff does not try hard enough to locate an address – one customer has her office at Asia City (about 10 minute-walk from the Post Office), but the Pos Laju staff said that he couldn’t locate the address.
- Sometimes, Pos Laju staff doesn’t even go to some addresses – that’s why customers sometimes don’t even get the Notification slip although tracking may state ‘Unsuccessful Delivery’. So, don’t try to send a secret admirer ‘Surprise’ gifts using Pos Laju – it may never reach the addressee, and the addressee may never know about it.
- And many more unpleasant stories….
I don’t think the customers were lying. And you can’t blame them – some had to leave their seats to renew their parking coupon.